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We LOVE our Brides and Testimonals!   

Liz and Jay R. - The Crystal Ballroom

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Our event at the Madison South is over, but the excitement remains. The reception was wonderful!  Our sincere thanks and congratulations to you and Emily and to your team. The staff was so cooperative, even when we arrived to set up cookie trays  in addition to dropping off centerpieces, etc.  Special thanks for that kindness.  When we returned in the evening we were so pleased with the beautiful looks of the MadisonRoom.  It exceeded our expectations.  Carla Butler was exceptional and her team was great!  They were patient with us and with late-arriving guests.  She was thoughtful as she provided non-alcoholic drinks for guest during our Grand March (which was really fun).  Her bartender is to be applauded for his demeanor and a job well done. The team made all the guests feel welcome.  The food was delicious.  The special dish of rice and beans was better than expected. Thanks to the chef.  The servers were quietly and pleasantly efficient.  

There were many, many compliments from the guests about the venue itself, the good food and the staff.  They were impressed and happy.  Our daughter Anne and her husband were very pleased and enjoyed themselves.  What more could I want?

Kudos to all of you. I would definitely recommend the Madison to others.

Thank you so much for a wonderful experience!

Sam S. (MOB) - The Madison Ballroom

 

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I just wanted to thank The Madison Event Center for everything you have done in the months and days leading up to my wedding.  The reception hall looked perfect.  Your staff was beyond helpful and professional.  Your team leader was always making sure we were doing ok.  I don't think Craig or I had to go to the bar once for a drink, and they knew us by name.  It was a great night and am so thankful that we were able to work with the two of you.  Please pass on my thanks to the whole staff that was helping that night.
 
Thank you again,
Stephanie - Grande Ballroom

I just wanted to thank you for all your help with Stephanie and Craig's wedding last Saturday.  We couldn't be happier with The Madison.  The room was beautiful, the food great, and the staff awesome.  The host, William, introduced himself as soon as I walked down the steps, and he was very helpful.  Stephanie and Craig said the wedding party was very well attended to by the staff.
Everyone loved the Goetta balls.  If  your chef would share the recipe, I'd love to have it.
Again, thanks for a wonderful evening.
Dennis and Angela Boh (Parents of Stephanie)  - Grande Ballroom

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Just wanted to let you all know that everything at Jodi & Josh’s reception was wonderful.  We had so many comments about how well things were run, how the timing on everything was amazing!  A couple of people in particular I would like to compliment.  Our captain, Randy, was just amazing!  He was so efficient and helpful and yet not intrusive.  Also, David, the bartender was awesome!  The food and service was just terrific.  Thank you so much for such a wonderful staff that just has that system down to a science.  I was able to just relax and be ‘mother of the bride’ and not worry about anything!

 

Thanks!

Carol - Emerlad Ballrooom

 

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Dear The Madison, We just wanted to say thank you so much for all your help with our reception. Our reception was ABSOLUTELY WONDERFUL!!!! We and our guests had the best time. Will and the rest of the staff ( I can't remember everyone's name) were GREAT! They met us at the door and made sure that we were taken care of all night. Everyone was so friendly and the ballroom was beautiful, of course. Our guests were really impressed with the service, food, and overall atmosphere. I don't know if you heard, but a half hour before our reception was due to end, the power went out ( in most of Covington). Even though most people were gone and Deon and I were preparing to leave, the staff was hurrying around trying to figure out what was going on. Even with that unexpected challenge, they were all so great about making sure we had everything we needed and apologized for the power outage ( not that it was at all there fault).

  Overall, we had a blast and so did our guests. With all the wedding details to deal with, it was comforting to know that everything at the Madison was taken care of. So THANK YOU, THANK YOU, THANK YOU to you and the staff that served us that night! We really appreciate you all for making our wedding day a wonderful day!!!

 Cherie (Rivers) & Deon Short

6-18-2010

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 Hi Dear The Madison-

Just wanted to send a note that I was *so happy* with the entire day! :)

Karen was great bringing me and the entire (legal :o)) bridal party refreshments, and everyone commented on how wonderful the Loft looked. The only minor thing was the music from the ballroom below that started piping in right at the end of our ceremony. Definitely something we'll remember because we all started cracking up about it... but we could have moved the ceremony up earlier had we known.

As far as the reception went-- oh my goodness!! It was fabulous! The entire crew was amazing-- the room looked immaculate, everyone commented on how great the bartender was, and (again) Karen was great! From taking drink orders for our entire table, to getting Mike and I our food from the buffet, to making sure I was keeping to my schedule, to calling for taxis to make sure people got home safely. I cannot say enough about this incredible woman! Great sense of humor and calming influence :)

Everyone LOVED the food.... like woah! Major compliments to the chef. And I really appreciated how great the special dishes were-- all reported that they weren't expecting such wonderful meals and individualized treatment.

I know that when you come in with a 3-page schedule, it's setting things up to be really perfect or really stressful... and things were sooo perfect. (And we're married! :))

Thanks again!
Megan 

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Dear The Madison was wonderful. Our wedding reception at The Madison was perfect. Many people have said that was one of the best receptions they have been to. Thank you for everything. Laura W.

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Michelle, thank you so much for all of your help and flexibility with our event this past weekend.  It was such a huge success and I know its because the Madison did a great job organizing our event!  It made my life so much easier.  Thanks again!  Samantha

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Dear The Madison, Everything about the rehearsal dinner was wonderful.  My guests complimented the Madison staff on their efficiency.  The Royale Suite was perfectly suited for our group and I would not hesitate to recommend the Madison.  The food was delicious.  Thank you for helping with all the details!  I enjoyed meeting with you.   Diane L

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Michele,  I do not even know where to start.  It was the most wonderful evening of my life.  The food and the room, but most of all the Captain Brian Williams.  I just want you to know he is the best of the best with honors.  My parents were treated like royalty.  Everyone had the best time.  Please convey my feeling to your team.  You can bet I will only book with the Madison.  I cannot imagine anything being more wonderful.  May the season bring all its joy to you and your family both home and work.  Glenna

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I just wanted to tell you how impressed I was with everything.  The ballroom looked great and the food was the best I have had at a wedding.  The employees were very attentive to everyones needs.    Jean D. 

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The Madison, I just want to thank you and Cathy for an incredible wedding event.  Everything went so well.  My husband specifically wants to make sure that Cathy is thanked.  He said at the reception, that whenever there was something needed, she was there.  At the end of the evening, everything had been gathered up for us and was waiting to be packed up.  It was fun, carefree and elegant.  Thank you so much for all your help.  Our guests loved the evening.  Karen & Kimberly

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Tony & I feel very comfortable in your presence and you made it very easy for us to make a decision!  We both are looking forward to seeing more of you in our near future!  We can't thank you enough!  Tony & Jamie

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There been so much going on this week that we didn't really get a chance, after all was said and done, to thank you for EVERYTHING you did for us last weekend-it was the best day of my life (hopefully Greg's too!), and NOT ONE THING went wrong, and I know it was mostly because of you!  I just can't thank you enough for helping us so much this past year.  Both the Loft and Galleria were amazing venues, they both looked wonderful and I loved everything you did.  We're not done thanking you, but I wanted to let you know before we leave on our honeymoon tomorrow (woot!)  Michelle & Greg

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Michelle-Tony's party was wonderful!  Carla did an excellent job as always and Robert the bartender was great!  I truly appreciate the excellent service you provided as well.  The food was outstanding!  It was just absolutely perfect!  Thank you so much!  Carol

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Jocelyn-Jamie & I had a wonderful evening.  It was way more special than we had expected!  Part of that is due to the Madison.  All the staff was amazing and very accommodating.  We had nothing to worry about.  They were there to handle every little detail, and it was much appreciated that they brought out the younger kis meals earlier and also packed everything up and carted it to our car!  Jamie and I really couldn't have had a better experience for our wedding recption.  The night was perfect and it's always great to hear compliments from our wedding guests weeks later about how great everything was.  The food was fantastic, staff was so nice, great atmosphere.  Everything was perfect!!!  Thank you so much for making our wedding so memorable!  Kelli & Jamie

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The whole experience of working with the Madison was great!  From beginning to the end.  The wedding evening was wonderful.  So many people commented on the friendliness of the staff and the food was excellent.  We booked the Madison on recommendations from former clients and you didn't let us down.  Thank  you for making our daughter's evening wonderful.  Wayne & Pat

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I just wanted to write you a note to tell you what a wonderful experience we had from start to finish with our reception at the Madison South.  We had our reception in the Galleria Ballroom of the Madison South on May 27th.  You both made planning the event an effortless endeavor.  As for the reception itself, I can not be complimentary enough especially when it comes to our coordinator, William.  He took such excellent care of both of us and our guests.  He managed the event, the guests, and any and all circumstances with great care and professionalism.  The venue was beautiful, and while I didn't interact with them frequently, I received many compliments about the friendliness and competency of the rest of the staff.

  I am recommending the Madison to any and all people who are planning any kind of event.

 

Thank You again and please pass my thanks on to the rest of your staff.